FAQs
Frequently Asked Questions (FAQs)
1. How long does shipping take?
We aim to deliver your order within 3 to 5 business days across the UAE. You’ll receive a tracking number as soon as your order is dispatched so you can follow your delivery every step of the way.
2. Do you offer international shipping?
Currently, we only deliver within the United Arab Emirates. We are working on expanding our shipping options soon—stay tuned!
3. What is your return policy?
If you're not completely satisfied with your purchase, you may return eligible items within 14 days of receiving your order. Items must be unused, in original packaging, and with all tags intact.
To initiate a return, please contact us at akmarket60@gmail.com with your order number and the reason for the return.
4. Are all items original and authentic?
Yes, we guarantee that all products sold on Zaynomart are 100% original and sourced from trusted suppliers and brands.
5. Can I cancel or change my order after placing it?
Orders can be modified or cancelled within 2 hours of placement. Please email us immediately at akmarket60@gmail.com with your order number and requested changes.
6. What should I do if I receive a damaged or incorrect item?
We’re sorry for the inconvenience! Please email us at akmarket60@gmail.com with a photo of the item and your order number. We’ll resolve the issue as quickly as possible.
7. How can I contact customer support?
For any questions, assistance, or feedback, you can reach our customer service team at akmarket60@gmail.com. We aim to respond within 24 hours.